October 9, 2013
On the evening of Sept. 10, 2013, angels began gathering. As the evening progressed, guardian angels began arriving at FirstHealth Richmond Memorial Hospital. Most of you know who you are and with heartfelt gratitude, I thank you for being there.
There are two of you whose names I do not know. Two young gentlemen, one with an injured arm, came to my aid at the emergency room entrance. I was begging for help to move my unconscious husband from my car to a wheelchair. One nurse looked out of the triage door and an employee at the window looked on and no one was called to help me. The two young men got him into the wheelchair and insisted that he be seen. Thank you both from the bottom of my heart.
No dignity nor help was shown my husband entering the ER that night. I will never forget how helpless and afraid I was.
Having been an ER nurse, I remember when this would not have happened. I also understand that a hospital is a business, but professional health care should begin whether a patient comes by car or by ambulance. And that patient treated with dignity. Sometimes minutes can make the difference.
Surely there needs to be a change. And to all staff, family and friends who did all they could do that night, May God bless you.
Susan Rhyne Patrick